Customer Service Manager

Winners Inc. Liberia is hiring a Customer Service Manager

We are seeking a dedicated and experienced Liberian female for the position of Customer Service Manager to lead our customer service team and ensure outstanding support to our valued clients.

Key Responsibilities:
  • Supervise and manage customer service staff
  • Develop and implement customer service policies and procedures
  • Handle complex customer inquiries and complaints
  • Monitor and analyze customer service performance metrics
  • Coordinate with other departments to improve the customer experience
Requirements:
  • Minimum 3 years of experience in customer service
  • Diploma or higher qualification in Customer Service, Business Administration, or a related field
  • Strong leadership, communication, and problem-solving skills
  • Ability to handle high-pressure situations and resolve conflicts effectively
  • Proficiency in customer service software and RM systems is an advantage
How to Apply:
Applicaiton letters and cvs should be addressed to:
Human Resources Manager, 
WINNERS INC. 
79 Broad Street, Monrovia Liberia

or Email: HR@winners-inc.com

Deadline of application is Friday, September 5, 2025





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