External Lead (Growth, Marketing, Partnerships & Community) – Eshango
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Eshango meets everyday Liberians (traders at Red Light, tailors, taxi drivers, and informal workers) where they already operate to provide accessible financial tools and personalized guidance. If you are passionate about community engagement, financial inclusion, and driving grassroots growth across Monrovia and beyond, this high-ownership role is for you!
Position Details
How to Apply
To apply, email your completed application package directly to info@eshango.com before September 1, 2026 (or earlier, as interviews take place on a rolling basis):
When applying for community growth and field-facing fintech roles at startups like Eshango, recruitment teams prioritize authentic communication skills and deep field intuition over formal academic jargon. In your application letter and written response questions, make sure to write in your natural, conversational voice (using realistic dialogue rather than textbook explanations) to show how you build instant trust with market traders and community members. Highlighting any practical experience you have with informal savings groups, mobile money outreach, micro-merchant engagement, or field survey data collection across Monrovia's commercial hubs like Red Light will instantly set your profile apart during the rolling review process before September 1.For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:
- Job Title: External Lead (Growth, Marketing, Partnerships & Community)
- Organization: Eshango
- Duty Station: Monrovia, Liberia (Field-based role with local/regional travel)
- Position Type: Full-Time | Immediate Start (September 2026)
- Compensation: Competitive base salary + monthly performance incentives + transport, phone, and data allowances
- Application Deadline: September 1, 2026 (Applications reviewed on a rolling basis; early application is strongly encouraged)For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:Facebook
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- Customer Acquisition & Retention: Drive new customer onboarding across local markets and communities; conduct in-person field follow-ups to understand why inactive users stopped and re-engage them.
- Partnership Building: Establish and maintain long-term strategic relationships with market associations, trading groups, informal cooperatives, and financial inclusion partners.
- Stakeholder & Sector Representation: Serve as Eshango's standing representative at sector working groups, coordination meetings, and partner forums (including pre-briefing and post-meeting reporting to the CEO).
- Brand & Community Presence: Manage how Eshango looks and sounds across target communities, overseeing field marketing materials and public engagement.
- Field Support & Customer Care: Support field agents on customer conversations, manage the direct customer hotline, and conduct monthly independent verifications of customer records reported directly to the CEO.
- Product Insights & Guidance: Gather qualitative feedback on competing financial alternatives and help design practical financial guidance for clients.For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:Facebook
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- Community Expertise: Deep knowledge of Liberian markets and communities; highly skilled at establishing trust and having candid conversations about personal finance.
- Versatile Communication: Ability to build credibility across diverse audiences—from market chairladies and street traders to NGO directors and regulators.
- Independence & Accountability: Goal-driven self-starter comfortable working without pre-established processes and spending most of the workweek in the field.
- Integrity & Curiosity: Genuinely curious about customer behavior and committed to honest, transparent reporting (even when delivering tough feedback).
- Preferred Experience (Optional): Entrepreneurial background, prior experience in microfinance, mobile money, savings groups, community organizing, marketing, or qualitative field surveys. (Women are strongly encouraged to apply).For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:Facebook
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Click here to read more before applying
To apply, email your completed application package directly to info@eshango.com before September 1, 2026 (or earlier, as interviews take place on a rolling basis):
- CV / Resume: Detailed CV, or a 1-page summary of your work experience.
- WhatsApp Contact Number: Active phone number for candidate outreach.
- Four Written Application Questions (Maximum 1 page total):
- Question 1: Somebody you know earns a different amount every day and has never managed to put anything aside. Before you gave them any advice at all, what would you want to understand about them, and why?
- Question 2: Somebody tells you: "I already have my own way of keeping money, and it works for me. Why would I change?" Write down what you would actually say to them, in the exact words you would use.
- Question 3: Somebody asks you: "How do I know you will not run away with my money?" Write your answer word for word using your authentic conversational tone.
- Question 4: Somebody used our service every day for six weeks and then stopped. What are the three most likely reasons?
- Referees: Names and phone numbers for two (2) professional references (at least one who has directly supervised your work)
- Financial services referred to in this advertisement are provided by Eshango Credit Union, an associated financial service provider.For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:Facebook
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LinkedIn
When applying for community growth and field-facing fintech roles at startups like Eshango, recruitment teams prioritize authentic communication skills and deep field intuition over formal academic jargon. In your application letter and written response questions, make sure to write in your natural, conversational voice (using realistic dialogue rather than textbook explanations) to show how you build instant trust with market traders and community members. Highlighting any practical experience you have with informal savings groups, mobile money outreach, micro-merchant engagement, or field survey data collection across Monrovia's commercial hubs like Red Light will instantly set your profile apart during the rolling review process before September 1.For free access to verified and authentic job vacancies, scholarships, grants and professional trainings, follow us on:
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